Summary
DST is not able to track digital touches with Hubspot forms that reside in an iframe. Hubspot offers an option for styling embedded forms that reside on external pages. When this option is enabled, the form will be rendered in an iframe.
Repro
- Place the DST script tag on your web page
- Create a Hubspot form and ensure that "Set as raw HTML form" is disabled
- Place the embed code for the form on your we page
- Visit your web page and submit the form
- DST will not be able to capture the form submission
Workaround
- Edit your Hubspot form and enable "Set as raw HTML form"
- Save the form
- Reload the web page where the form is embedded
- Visit your web page and submit the form
- DST will now be able to capture the form submission
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