Joel Mayer
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The formula references fields across 'x' relationships while only 15 are allowed
Problem Funnel Metrics installation failed, and the following "Install Failed" email was sent: Your request to install package "Full Circle Insights Funnel Metrics Version X.X.X" was unsuccessful...
Package install fails with error 'Custom Relationship Limit Exceeded'
Please refer to this Salesforce document outlining the recommended method for addressing this issue, including how to create a custom report type that will expose the count of custom relationships ...
Incorrect gating error message displayed when status is changed
In the 1.32 release of Full Circle Response Management, there is a known issue for users in Active mode attempting to change status from inactive to active status. The usual gating error mess...
Funnel Metrics and DML Lock Errors
Introduction One of the challenges faced by any database system, including Salesforce, has to do with concurrency - what happens when more than one person attempts to modify a record at the same t...
FLS permissions error on Configuration Pages
Unable to save Configuration changes due to FLS errors If a user is trying to save changes in a Full Circle Configuration page and receives the following error: It is likely because they do not...
"User Error" when accessing Lightning pages, components, and overrides
Issue In the Winter '21 Release, Salesforce is enforcing “Critical Update: Ensure Users Have Access to @AuraEnabled Methods." A discussion of this change, along with instructions for addressing ...
How Full Circle Interacts with Salesforce
IntroductionThis guide is intended to provide technical information for System Administrators who are tasked with evaluating, installing and managing the Full Circle Funnel Metrics application. Thi...
8 - The FCR ExtensibilityAPI Class Interfaces and Methods VIII
The FCRM.ExtensibilityAPI class is a global class that defines and implements the interface between the Full Circle CRM Response Management System and your extensibility plugin. Once your plugin is...
9 - Testing Extensibility Plugins
By default, Full Circle Insights unit tests do not instantiate plugins even if they are installed in the system and the Extensibility API is enabled. You can enable your plugin during unit tests b...
Response Reporting Extension
Get Response Information on Lead and Contact If you are wanting to view and report on key response information on the lead or contact object, see the following on the steps to achieve this: 1...