Joel Mayer
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GA4 Report Updates
Report Updates Needed for GA4 Once you have updated your Google Analytics to use the new GA4 API, in order to see the data reflected in the standard Full Circle Digital Dashboards, you will need...
DST and the deprecation of Consumer Secrets
Is Digital Source Tracker affected by the deprecation of Consumer Secrets in change sets and packages? DST is not affected by the deprecation of Consumer Secrets in change sets and packages. In...
Does Touchpoint Capture track touches across multiple devices for a visitor?
Touchpoint Capture does not attempt to recognize multiple devices for an individual. However, if someone were to submit multiple forms on a web site(s) from different devices, and they provide the ...
Does Touchpoint Capture track PDF views?
No. Touchpoint Capture relies on JavaScript to capture page views. Only HTML pages can be tracked as a digital touch.
Does Touchpoint Capture JavaScript respect the DoNotTrack (DNT) browser setting?
Yes. By default, the Touchpoint Capture JavaScript will not record visits for any visitor that has Do Not Track enabled in their browser. As a customer of Full Circle, you have the option of overr...
Does the DST cookie use the HttpOnly attribute to prevent XSS attacks?
Does the DST cookie use the HttpOnly attribute to prevent XSS attacks? No. The purpose of the HttpOnly attribute is to restrict the reading of the cookie by JavaScript code that is running in t...
Can I install DST in a sandbox org?
We do not recommend installing and configuring Digital Source Tracker in a sandbox org. Most marketing automation platforms will only create Campaign Members in a single Salesforce org when a form ...
1 - Overview
BackgroundFull Circle Response Management helps organizations track which campaigns drive customer engagement and their outcomes. Previously, marketers struggled to identify which digital efforts l...
1 - Overview
Background For marketing teams that use a combination of digital and non-digital tactics to drive their demand generation efforts, monitoring and consolidating all that data from various tools can...
X Ads Integration
This guide provides an overview of product features and related technologies. In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting informat...