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How to Log in to the Community and Submit a Case

  1. Navigate to
  2. Click on the login button in the upper right hand corner

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3. Click on "Your Salesforce username" at the bottom and login with your Salesforce credentials, the same credentials you use to login into your company Salesforce org.

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4. Once logged in, navigate to the Case tab and click the New button.

5. To help us help you; when you log a case also provide the following:    

  • Steps to re-create the issue
  • Links to sample records or reports that display the issue; include screenshots to illustrate the problem
  • Grant login access to the org where the issue is occurring:
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