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Full Circle Insights

Matchmaker KB 1001: Duplicate Record Sets can only contain 300 Duplicate Record Items

Issue

After importing leads with Matchmaker enabled, user sees Duplicate Error Logs with the following Error Message text:

"Unable to report on duplicate records. DuplicateRecordItem : Duplicate Record Sets can only contain 300 Duplicate Record Items"

KB1.JPG

Solution

Salesforce Duplicate Management is unable to process more than 300 records at a time for the same match. This is a known Salesforce Data.com limitation.

In this scenario only a subset of the leads you have bulk uploaded or updated are matched correctly before the error was thrown. If performing a bulk upload or update with more than 300 leads all matching to the same company, our recommendation is that you run the one-time lead matching batch from the Matchmaker Configuration until all of these leads have been successfully matched.

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