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Full Circle Insights

Resetting the Campaign Attribution System

Overview

Campaign Attribution data is recalculated either on-demand or on a scheduled basis (based on how the application is configured).  Depending on the amount of data and the configuration of attribution models in your org, the database rebuild process can take anywhere from several minutes to several hours.  In the event that you need to cancel the rebuild process, resetting the attribution system allows you to do so (instructions below).

Resetting the system will have the following effect:

  • All attribution-related batches and scheduled tasks will be aborted immediately.
  • Configuration areas that are not accessible during the database rebuild will become available to modify.
  • Resetting the system will leave the campaign attribution data in an incomplete and inconsistent state.

Resetting the Attribution System

IMPORTANT NOTE:  Resetting the attribution system will leave the campaign attribution data in an incomplete and inconsistent state.  Be sure to successfully run the database rebuild to bring the data back to a complete state.  We recommend consulting with Full Circle prior to resetting the system.

Follow the instructions below to reset the attribution system.

STEP 1: Go to Event Logs

STEP 2: Click "Reset Attribution System" Button

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